Apple Factory Unlock iPhone 5s | Virgin

Unlock iPhone 5s Unlock iPhone on Virgin
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Want to remove the Virgin lock on your iPhone 5s?

Most iPhone 5s models sold by the Virgin network will be subsidised and therefore, locked so they can only be used on their network.

If you want to unlock your iPhone from Virgin so that you can use a different network, first you will need to order a Virgin unlock.


Some of the major networks have operations in numerous countries but each of these still operate independently. Please select the country your particular Virgin network operates within. A full list of supported countries and networks is available here (iPhone Unlock Services)

Please select your phone model

Please select the country where your iPhone is locked

Please select the network your iPhone is locked to


If you are looking to unlock an iPhone 5s from Virgin so that you can use a different network, this Official Apple iPhone 5s Virgin Unlock is exactly what you are looking for.

Each iPhone 5s has a unique 15 digit identifier called an IMEI number, Virgin use this to restrict your iPhone to only use only their network. This service updates your IMEI as 'Sim-Free' on the Apple database, therefore removing ALL restrictions enforced by Virgin. It does not require any modifications to the phone and when you receive the completion notice, the update is automatic when you insert a new sim card.

  • Official Apple Factory IMEI Unlock for iPhone 5s Virgin All model versions, all software iOS and all modem firmwares. Quite simply all iPhone 5s's currently locked to the Virgin network.
  • No technical knowledge or software modifications required - Simply insert a new Sim & unlock recognised via WiFi.
  • Unlock from Anywhere - Unlock from the comfort of your home, office or abroad. No need to be in the same country or without your phone. Unlocks update anywhere!
  • Instant, 24/7 automated submission - Guarantees the fastest unlocking times for the Virgin Network!
  • Price Match & Money Back Guarantee - All our services are covered by our 100% unlock guarantee.
  • No Hidden Costs - The price quoted is the price you pay!
  • All Networks supported - All networks that support Factory iPhone unlocking are available, Worldwide.
  • Live Support - Live Chat available 10am-4pm GMT Monday-Friday.

With over 9 years of iPhone Unlocking experience, we are a Trusted Unlock Company and the preferred Unlock Partner for a number of major networks around the globe as well as some of the largest iPhone recycling companies.

Trust your iPhone unlock with a specialist company and unlock with us today!

Unlocking policies with the various networks differ greatly. If you bought an iPhone 2nd hand or were gifted an iPhone, if you are not the original contract holder or if a contract period remains (to name but a few) it's likely you will not meet the requirements to unlock directly via Virgin. This is when an Official Factory Apple Unlock Service is required.

An Official Apple Unlock removes ALL network restrictions imposed by Virgin both in and around the world. This allows your iPhone 5s to be used with ANY network and unlocked from anywhere in the world. Unless stated, as long as your iPhone 5s has not been reported 'lost or stolen', any iPhone 5s can be unlocked, regardless of contractual period (unless stated) etc. Once unlocked you are able to swap and change network Sim cards at your will. Your will be unlocked to use any sim card and no longer limited to just Virgin in .

To unlock your iPhone 5s with an Official Permanent iPhone Unlock all we require is the IMEI of the phone and a contact email address to receive all correspondence and ultimately, the 'Unlock Confirmation'.

An IMEI number is a unique 15 digit number that identifies your handset and its lock to the Virgin network. The process updates your IMEI on the Apple GSX database and it is marked as 'Unlocked/Whitelisted/Sim Free'. This is the only permanent unlock, recognised by Apple.

How to unlock an iPhone 5s on Virgin:
  1. Locate your IMEI number (Detailed help on how to find your imei is available here)
  2. Select iPhone 5s from the model options.
  3. Select the Country your Virgin iPhone is locked to.
  4. Confirm the Virgin network by selecting it once the country has been selected.
  5. Order your iPhone Unlock - Instant submission upon payment.
  6. Unlock confirmation email sent immediately upon status update.
  7. Simply insert a new Sim card whilst connected to an active WiFi signal to complete the unlock.

The iPhone 5S was unveiled on September 10, 2013 and released into the market on September 20, 2013. The iPhone 5 was released alongside it’s cheaper model, the iPhone 5C.

iPhone 5S maintained most of the same external design as the iPhone 5 but received a new white/gold color scheme in addition to white/silver and gray/black of the previous model..

It utilised the nano-SIM and a redesigned home button with Touch ID, a fingerprint recognition system which was used to unlock the phone and authenticate App Store and iTunes Store purchases. The camera was updated with a larger aperture and a dual-LED flash optimized for different color temperatures. The 5S also introduced the A7 64-bit dual-core processor, the first 64-bit processor to be used on a smartphone, accompanied by the M7 "motion co-processor".

The iPhone 5S was the first Apple device to ship with iOS 7 which introduced a revamped visual appearance and other new features. Among the new features in this software version were AirDrop, an ad-hoc Wi-Fi sharing platform; Control Center, a control panel containing a number of commonly used functions; and iTunes Radio, an internet radio service.

Nine million units of the iPhone 5S and iPhone 5C were sold on the first weekend of their release, breaking all previous sales records. Succeeded by the larger iPhone 6 in September 2014, the iPhone 5S received a direct replacement in the form of the iPhone SE, which incorporated internal hardware similar to the iPhone 6S while retaining the smaller design of the 5S.

We use an independent review site to ensure reviews about our service are those of actual customers. There are almost 300 million domain names registered so it is very easy to confuse reviews from similar named websites or those offering a similar service. All customers of officialappleunlock.com are invited by VerifiedReviews to leave feedback about our service.

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  • Dave Howlett, 07.11.2016, 10:12
    Rating

    Took a little longer than expected but most importantly the unlock worked.

  • Andy Walker, 05.02.2017, 07:16
    Rating

    Awesome. Thanks

  • David Tremail, 18.12.2016, 17:03
    Rating

    This is the best unlock service ever, it's a good thing I found you.

  • James Simpson, 26.11.2016, 17:04
    Rating

    Definitely 5 and not a lot left to say other than it was a lot quicker and simpler than expected. Nothing but an A1 experience and one I will receommend without hesitation. Thank you

  • Dave Thompson, 13.01.2017, 17:09
    Rating

    This site is outstanding. I am very pleased with this site. I will definitely recommend this site to everyone I know.

  • Michelle Thompson, 16.11.2016, 16:44
    Rating

    Just a quick note to say that I would 100% recommend this service to anybody that needs a phone unlocked!!

  • Sarah Murray, 04.12.2016, 08:30
    Rating

    I bought what I thought was an unlocked iPhone but they are not really unlocked!!I bought an unlocked iPhone 6 to take with us on our 6 months travels throughout Europe so that we could use local sim cards during our trip and avoid high roaming charges. I put my UK O2 sim in the phone and it worked fine but when we than came to put a French sim card in the phone it said Sim Not Valid!! After phone calls to Carphone Warehouse I was told that it would only work with the O2 network now! It's not unlocked then is it!!When I came across this service online the customer support girl explained everything clearly to me and the 'Next Tether Policy' whatever that meant? My only option was to unlock my handset and chose to go ahead because the timescale was so quick compared to other sites I'd seen. Took less than 2 days to get my phone unlocked and now I truly have an unlocked phone that will allow me to use any network.CAnnot thank these guys enough HIGHLY RECOMMENDED

  • John McGregor, 04.02.2017, 07:47
    Rating

    After trying 2 other companies on ebay, neither delivering and still chasing refunds, I was close to giving up. Of course the ebay services were a lot cheaper and that should obviously have been the alarm bell!! This service could not be more different, profession, fast and I could actually speak to a real person on live chat. Don't waste your time and money on cheap sites, they don't work. You get what you pay for! Brilliant

  • John Sellers, 23.01.2017, 21:25
    Rating

    The unlock completed in a timely fashion but I struggled to get the phone to recognise my new sim. After a few prompt exchanges with customers services and LiveChat it was determined that the new sim I was inserting into the phone had not been activated. I simply borrowed a sim from my colleague and the unlock was recognised straight away. Great company and very professional service

  • David Kite, 29.01.2017, 13:11
    Rating

    Spent about a week being told by local shops and Vodafone that I could not get unlocked, I thought I was stuck with an iPhone that I was never going to get unlocked. Found officialappleunlock this morning and within a few days it was unlocked. Seriously impressed and can highly recommend to others.

Network Lookup - £3.99 (1-24hrs)

Use this service to run a check on the Apple GSX database to determine what network your iPhone is currently locked to.

Enter your 15 digit IMEI number & an active email address to receive the Network Report. If you do not know where to find your IMEI, use the help section below.

The IMEI number needs to be 15 digits.
Not a valid IMEI number.
Please enter your email address.

Order Help

You can display your IMEI by dialing a number into your iPhone, as if making a phone call. Follow these steps to get your iPhone IMEI:
  1. Open your Phone Keypad (to make a call).
  2. Dial *#06# (star-hash-0-6-#)
  3. Your IMEI will display on the screen
The IMEI number can be found in the iPhone Settings. To locate it follow these simple steps on your phone, below:
  1. Click on 'Settings'
  2. Click on 'General'
  3. Click on 'About'
  4. Scroll down to view the IMEI number

On newer models the IMEI number is engraved on the back of your iPhone. Look on the back of the iPhone and at the very end of the small text is the phone IMEI number. The IMEI is very small, be sure to read and copy it carefully.

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