Apple Factory Unlock iPhone 5s | Virgin Mobile

Unlock iPhone 5s Unlock iPhone on Virgin Mobile
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Want to remove the Virgin Mobile lock on your iPhone 5s?

Most iPhone 5s models sold by the Virgin Mobile network will be subsidised and therefore, locked so they can only be used on their network.

If you want to unlock your iPhone from Virgin Mobile so that you can use a different network, first you will need to order a Virgin Mobile unlock.


Some of the major networks have operations in numerous countries but each of these still operate independently. Please select the country your particular Virgin Mobile network operates within. A full list of supported countries and networks is available here (iPhone Unlock Services)

Please select your phone model

Please select the country where your iPhone is locked

Please select the network your iPhone is locked to


If you are looking to unlock an iPhone 5s from Virgin Mobile so that you can use a different network, this Official Apple iPhone 5s Virgin Mobile Unlock is exactly what you are looking for.

Each iPhone 5s has a unique 15 digit identifier called an IMEI number, Virgin Mobile use this to restrict your iPhone to only use only their network. This service updates your IMEI as 'Sim-Free' on the Apple database, therefore removing ALL restrictions enforced by Virgin Mobile. It does not require any modifications to the phone and when you receive the completion notice, the update is automatic when you insert a new sim card.

  • Official Apple Factory IMEI Unlock for iPhone 5s Virgin Mobile All model versions, all software iOS and all modem firmwares. Quite simply all iPhone 5s's currently locked to the Virgin Mobile network.
  • No technical knowledge or software modifications required - Simply insert a new Sim & unlock recognised via WiFi.
  • Unlock from Anywhere - Unlock from the comfort of your home, office or abroad. No need to be in the same country or without your phone. Unlocks update anywhere!
  • Instant, 24/7 automated submission - Guarantees the fastest unlocking times for the Virgin Mobile Network!
  • Price Match & Money Back Guarantee - All our services are covered by our 100% unlock guarantee.
  • No Hidden Costs - The price quoted is the price you pay!
  • All Networks supported - All networks that support Factory iPhone unlocking are available, Worldwide.
  • Live Support - Live Chat available 10am-4pm GMT Monday-Friday.

With over 9 years of iPhone Unlocking experience, we are a Trusted Unlock Company and the preferred Unlock Partner for a number of major networks around the globe as well as some of the largest iPhone recycling companies.

Trust your iPhone unlock with a specialist company and unlock with us today!

Unlocking policies with the various networks differ greatly. If you bought an iPhone 2nd hand or were gifted an iPhone, if you are not the original contract holder or if a contract period remains (to name but a few) it's likely you will not meet the requirements to unlock directly via Virgin Mobile. This is when an Official Factory Apple Unlock Service is required.

An Official Apple Unlock removes ALL network restrictions imposed by Virgin Mobile both in and around the world. This allows your iPhone 5s to be used with ANY network and unlocked from anywhere in the world. Unless stated, as long as your iPhone 5s has not been reported 'lost or stolen', any iPhone 5s can be unlocked, regardless of contractual period (unless stated) etc. Once unlocked you are able to swap and change network Sim cards at your will. Your will be unlocked to use any sim card and no longer limited to just Virgin Mobile in .

To unlock your iPhone 5s with an Official Permanent iPhone Unlock all we require is the IMEI of the phone and a contact email address to receive all correspondence and ultimately, the 'Unlock Confirmation'.

An IMEI number is a unique 15 digit number that identifies your handset and its lock to the Virgin Mobile network. The process updates your IMEI on the Apple GSX database and it is marked as 'Unlocked/Whitelisted/Sim Free'. This is the only permanent unlock, recognised by Apple.

How to unlock an iPhone 5s on Virgin Mobile:
  1. Locate your IMEI number (Detailed help on how to find your imei is available here)
  2. Select iPhone 5s from the model options.
  3. Select the Country your Virgin Mobile iPhone is locked to.
  4. Confirm the Virgin Mobile network by selecting it once the country has been selected.
  5. Order your iPhone Unlock - Instant submission upon payment.
  6. Unlock confirmation email sent immediately upon status update.
  7. Simply insert a new Sim card whilst connected to an active WiFi signal to complete the unlock.

The iPhone 5S was unveiled on September 10, 2013 and released into the market on September 20, 2013. The iPhone 5 was released alongside it’s cheaper model, the iPhone 5C.

iPhone 5S maintained most of the same external design as the iPhone 5 but received a new white/gold color scheme in addition to white/silver and gray/black of the previous model..

It utilised the nano-SIM and a redesigned home button with Touch ID, a fingerprint recognition system which was used to unlock the phone and authenticate App Store and iTunes Store purchases. The camera was updated with a larger aperture and a dual-LED flash optimized for different color temperatures. The 5S also introduced the A7 64-bit dual-core processor, the first 64-bit processor to be used on a smartphone, accompanied by the M7 "motion co-processor".

The iPhone 5S was the first Apple device to ship with iOS 7 which introduced a revamped visual appearance and other new features. Among the new features in this software version were AirDrop, an ad-hoc Wi-Fi sharing platform; Control Center, a control panel containing a number of commonly used functions; and iTunes Radio, an internet radio service.

Nine million units of the iPhone 5S and iPhone 5C were sold on the first weekend of their release, breaking all previous sales records. Succeeded by the larger iPhone 6 in September 2014, the iPhone 5S received a direct replacement in the form of the iPhone SE, which incorporated internal hardware similar to the iPhone 6S while retaining the smaller design of the 5S.

We use an independent review site to ensure reviews about our service are those of actual customers. There are almost 300 million domain names registered so it is very easy to confuse reviews from similar named websites or those offering a similar service. All customers of officialappleunlock.com are invited by VerifiedReviews to leave feedback about our service.

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  • Rupert Rawlings, 30.01.2017, 01:59
    Rating

    I found cheaper unlocks but not on sites that instilled any confidence in me. I spoke to LiveChat to eliminate any doubts I had and made my order on Monday lunchtime. The service was quoted at 13 working days but I had my unlock confirmation the very next day. Clear and simple instructions to complete the unlock. My phone is an iPhone 4s which WAS locked to O2... not any more!

  • Christopher Mercado, 08.11.2016, 13:34
    Rating

    Can't believe how quick this was... after purcahse I received my unlock confirmation in just a matter of hours, well quicker than I expected. Fantastic service.

  • Samantha Lee, 31.12.2016, 08:32
    Rating

    Lets face it, the only reason we read these reviews is to get the confidence of those who have gone before us! It's the only reason I have taken the time to add this, simply because the service and customer service was beyond all of my expectations. I took the chance and I am pleased to say it worked, my iPhone 5s was unlocked from the Vodafone network in under 3 days. Cannot recommend highly enough. Great job

  • Nick Lee, 05.02.2017, 12:39
    Rating

    I must say, I was really impressed how simple and fast the process was. The services state 'working days' only but I ordered my unlock on Saturday evening and received my unlock on a Sunday which both surprised and pleased me, no end. Thanks for a great jub.

  • Andy Walker, 27.11.2016, 07:49
    Rating

    Took a little longer than expected but got there in the end.

  • Tony Peltier, 17.12.2016, 04:52
    Rating

    I do highly recommend this service, it's awesome. My only reason for a 4 star reviews was I was quoted 24 hours for unlock and after 24 hours I was worried I had been a victim of a scam. The unlock was completed in under 48hrs however!

  • James Clarke, 22.12.2016, 10:15
    Rating

    Following extensive research, good prices, everything done in time will keep this web address for future use. Highly recommended

  • Ryan Simpson, 16.11.2016, 00:12
    Rating

    I never expected this process to be quite so simple but their website stated, I got my unlock within 48hrs and my iPhone 5c is now unlocked and working perfectly with a Vodafone sim. I will definitely recommend. Thanks

  • Tina Clark, 02.02.2017, 23:36
    Rating

    Great service and delivered as promised. Thank you

  • James Howlett, 28.01.2017, 21:12
    Rating

    I needed a little bit of help with my unlock but it was dealt with very promptly, they got back to me straight away and I'm not the happy owner of a fully unlocked iPhone 6. Thanks

Network Lookup - £3.99 (1-24hrs)

Use this service to run a check on the Apple GSX database to determine what network your iPhone is currently locked to.

Enter your 15 digit IMEI number & an active email address to receive the Network Report. If you do not know where to find your IMEI, use the help section below.

The IMEI number needs to be 15 digits.
Not a valid IMEI number.
Please enter your email address.

Order Help

You can display your IMEI by dialing a number into your iPhone, as if making a phone call. Follow these steps to get your iPhone IMEI:
  1. Open your Phone Keypad (to make a call).
  2. Dial *#06# (star-hash-0-6-#)
  3. Your IMEI will display on the screen
The IMEI number can be found in the iPhone Settings. To locate it follow these simple steps on your phone, below:
  1. Click on 'Settings'
  2. Click on 'General'
  3. Click on 'About'
  4. Scroll down to view the IMEI number

On newer models the IMEI number is engraved on the back of your iPhone. Look on the back of the iPhone and at the very end of the small text is the phone IMEI number. The IMEI is very small, be sure to read and copy it carefully.

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