Apple Factory Unlock iPhone 5 | T-Mobile

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Want to remove the T-Mobile lock on your iPhone 5?

Most iPhone 5 models sold by the T-Mobile network will be subsidised and therefore, locked so they can only be used on their network.

If you want to unlock your iPhone from T-Mobile so that you can use a different network, first you will need to order a T-Mobile unlock.


Some of the major networks have operations in numerous countries but each of these still operate independently. Please select the country your particular T-Mobile network operates within. A full list of supported countries and networks is available here (iPhone Unlock Services)

Please select your phone model

Please select the country where your iPhone is locked

Please select the network your iPhone is locked to


If you are looking to unlock an iPhone 5 from T-Mobile so that you can use a different network, this Official Apple iPhone 5 T-Mobile Unlock is exactly what you are looking for.

Each iPhone 5 has a unique 15 digit identifier called an IMEI number, T-Mobile use this to restrict your iPhone to only use only their network. This service updates your IMEI as 'Sim-Free' on the Apple database, therefore removing ALL restrictions enforced by T-Mobile. It does not require any modifications to the phone and when you receive the completion notice, the update is automatic when you insert a new sim card.

  • Official Apple Factory IMEI Unlock for iPhone 5 T-Mobile All model versions, all software iOS and all modem firmwares. Quite simply all iPhone 5's currently locked to the T-Mobile network.
  • No technical knowledge or software modifications required - Simply insert a new Sim & unlock recognised via WiFi.
  • Unlock from Anywhere - Unlock from the comfort of your home, office or abroad. No need to be in the same country or without your phone. Unlocks update anywhere!
  • Instant, 24/7 automated submission - Guarantees the fastest unlocking times for the T-Mobile Network!
  • Price Match & Money Back Guarantee - All our services are covered by our 100% unlock guarantee.
  • No Hidden Costs - The price quoted is the price you pay!
  • All Networks supported - All networks that support Factory iPhone unlocking are available, Worldwide.
  • Live Support - Live Chat available 10am-4pm GMT Monday-Friday.

With over 9 years of iPhone Unlocking experience, we are a Trusted Unlock Company and the preferred Unlock Partner for a number of major networks around the globe as well as some of the largest iPhone recycling companies.

Trust your iPhone unlock with a specialist company and unlock with us today!

Unlocking policies with the various networks differ greatly. If you bought an iPhone 2nd hand or were gifted an iPhone, if you are not the original contract holder or if a contract period remains (to name but a few) it's likely you will not meet the requirements to unlock directly via T-Mobile. This is when an Official Factory Apple Unlock Service is required.

An Official Apple Unlock removes ALL network restrictions imposed by T-Mobile both in and around the world. This allows your iPhone 5 to be used with ANY network and unlocked from anywhere in the world. Unless stated, as long as your iPhone 5 has not been reported 'lost or stolen', any iPhone 5 can be unlocked, regardless of contractual period (unless stated) etc. Once unlocked you are able to swap and change network Sim cards at your will. Your will be unlocked to use any sim card and no longer limited to just T-Mobile in .

To unlock your iPhone 5 with an Official Permanent iPhone Unlock all we require is the IMEI of the phone and a contact email address to receive all correspondence and ultimately, the 'Unlock Confirmation'.

An IMEI number is a unique 15 digit number that identifies your handset and its lock to the T-Mobile network. The process updates your IMEI on the Apple GSX database and it is marked as 'Unlocked/Whitelisted/Sim Free'. This is the only permanent unlock, recognised by Apple.

How to unlock an iPhone 5 on T-Mobile:
  1. Locate your IMEI number (Detailed help on how to find your imei is available here)
  2. Select iPhone 5 from the model options.
  3. Select the Country your T-Mobile iPhone is locked to.
  4. Confirm the T-Mobile network by selecting it once the country has been selected.
  5. Order your iPhone Unlock - Instant submission upon payment.
  6. Unlock confirmation email sent immediately upon status update.
  7. Simply insert a new Sim card whilst connected to an active WiFi signal to complete the unlock.

Revealed in September 2012, the iPhone 5 was the sixth generation of the iPhone, replacing the iPhone 4S later to be replaced by iPhone 5S and iPhone 5C.

The iPhone 5 featured major design changes which included an aluminum-based body which was thinner and lighter than previous models, a taller screen with a nearly 9:16 aspect ratio, the Apple A6 system-on-chip, LTE support, and the Lightning port, a new compact dock connector which replaced the 30-pin design used by previous iPhone models.

Within 24hrs of release, over two million orders were received and demand for the iPhone 5 exceeded the supply available upon the launch date of September 21.

The iPhone 5 was officially discontinued by Apple on September 10, 2013 with the announcement of its successors, the iPhone 5S and the iPhone 5C. With the release of its replacement models, the iPhone 5 was only produced for 12 months.

We use an independent review site to ensure reviews about our service are those of actual customers. There are almost 300 million domain names registered so it is very easy to confuse reviews from similar named websites or those offering a similar service. All customers of officialappleunlock.com are invited by VerifiedReviews to leave feedback about our service.

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  • David Lee, 26.11.2016, 01:33
    Rating

    I took my iPhone 6 to Australia with me and only realised whilst I was there that I couldn't use another sim card in it Orange were less than helpful and would not unlock my phone for me so after searching the internet for a solution I found these guys and without any problems my phone was unlocked in just a couple of days.

  • James Ward, 12.12.2016, 20:59
    Rating

    As as service it is First Class, simply provide them with your IMEI and they do the rest. Email gets sent when the unlock is done, swap sim cards and that's it!! Couldn't be easier.

  • John Sellers, 15.11.2016, 01:05
    Rating

    I didn't want to simply change networks, I'm more than happy with my current EE network but they told me that I could not unlock my iPhone within 6 months! I just wanted to use my phone with my Italian network when I spend time at my holiday home abroad.I was a little concerned because if my network wouldn't help me, I wondered how this site could? I need not have worried, within a very short time I received the unlock confirmation and my phone was unlocked. I now swap between sims when I travel and they did what my network said they wouldnt. Many Many Thanks

  • John Verity, 23.01.2017, 11:14
    Rating

    Told I had to wait another 6 months before I was eligible for an unlock by my network, these guys unlocked me in less than 2 days!

  • Dave Anderson, 23.01.2017, 23:00
    Rating

    Had a few problems on my behalf but still found customer service very helpful.

  • Michelle Thompson, 16.11.2016, 16:44
    Rating

    Just a quick note to say that I would 100% recommend this service to anybody that needs a phone unlocked!!

  • Zoey Johnson, 16.12.2016, 13:11
    Rating

    I had been contacting Orange for over a month to try and unlock an iPhone I purchased on ebay without any success. After a further 2 weeks of waiting and getting nowhere I decided to look elsewhere. I was a little hesitant of the the reliability of an online solution opposed to an Orange shop but after purchasing the unlock I received confirmation of the unlock in just 3 days. Wish I'd done it right at the start!

  • Dave Howlett, 07.11.2016, 10:12
    Rating

    Took a little longer than expected but most importantly the unlock worked.

  • Dave Thompson, 13.01.2017, 17:09
    Rating

    This site is outstanding. I am very pleased with this site. I will definitely recommend this site to everyone I know.

  • John McGregor, 04.02.2017, 07:47
    Rating

    After trying 2 other companies on ebay, neither delivering and still chasing refunds, I was close to giving up. Of course the ebay services were a lot cheaper and that should obviously have been the alarm bell!! This service could not be more different, profession, fast and I could actually speak to a real person on live chat. Don't waste your time and money on cheap sites, they don't work. You get what you pay for! Brilliant

Network Lookup - £3.99 (1-24hrs)

Use this service to run a check on the Apple GSX database to determine what network your iPhone is currently locked to.

Enter your 15 digit IMEI number & an active email address to receive the Network Report. If you do not know where to find your IMEI, use the help section below.

The IMEI number needs to be 15 digits.
Not a valid IMEI number.
Please enter your email address.

Order Help

You can display your IMEI by dialing a number into your iPhone, as if making a phone call. Follow these steps to get your iPhone IMEI:
  1. Open your Phone Keypad (to make a call).
  2. Dial *#06# (star-hash-0-6-#)
  3. Your IMEI will display on the screen
The IMEI number can be found in the iPhone Settings. To locate it follow these simple steps on your phone, below:
  1. Click on 'Settings'
  2. Click on 'General'
  3. Click on 'About'
  4. Scroll down to view the IMEI number

On newer models the IMEI number is engraved on the back of your iPhone. Look on the back of the iPhone and at the very end of the small text is the phone IMEI number. The IMEI is very small, be sure to read and copy it carefully.

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