Apple Factory Unlock iPhone 5 | Sunrise

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Want to remove the Sunrise lock on your iPhone 5?

Most iPhone 5 models sold by the Sunrise network will be subsidised and therefore, locked so they can only be used on their network.

If you want to unlock your iPhone from Sunrise so that you can use a different network, first you will need to order a Sunrise unlock.


Some of the major networks have operations in numerous countries but each of these still operate independently. Please select the country your particular Sunrise network operates within. A full list of supported countries and networks is available here (iPhone Unlock Services)

Please select your phone model

Please select the country where your iPhone is locked

Please select the network your iPhone is locked to


If you are looking to unlock an iPhone 5 from Sunrise so that you can use a different network, this Official Apple iPhone 5 Sunrise Unlock is exactly what you are looking for.

Each iPhone 5 has a unique 15 digit identifier called an IMEI number, Sunrise use this to restrict your iPhone to only use only their network. This service updates your IMEI as 'Sim-Free' on the Apple database, therefore removing ALL restrictions enforced by Sunrise. It does not require any modifications to the phone and when you receive the completion notice, the update is automatic when you insert a new sim card.

  • Official Apple Factory IMEI Unlock for iPhone 5 Sunrise All model versions, all software iOS and all modem firmwares. Quite simply all iPhone 5's currently locked to the Sunrise network.
  • No technical knowledge or software modifications required - Simply insert a new Sim & unlock recognised via WiFi.
  • Unlock from Anywhere - Unlock from the comfort of your home, office or abroad. No need to be in the same country or without your phone. Unlocks update anywhere!
  • Instant, 24/7 automated submission - Guarantees the fastest unlocking times for the Sunrise Network!
  • Price Match & Money Back Guarantee - All our services are covered by our 100% unlock guarantee.
  • No Hidden Costs - The price quoted is the price you pay!
  • All Networks supported - All networks that support Factory iPhone unlocking are available, Worldwide.
  • Live Support - Live Chat available 10am-4pm GMT Monday-Friday.

With over 9 years of iPhone Unlocking experience, we are a Trusted Unlock Company and the preferred Unlock Partner for a number of major networks around the globe as well as some of the largest iPhone recycling companies.

Trust your iPhone unlock with a specialist company and unlock with us today!

Unlocking policies with the various networks differ greatly. If you bought an iPhone 2nd hand or were gifted an iPhone, if you are not the original contract holder or if a contract period remains (to name but a few) it's likely you will not meet the requirements to unlock directly via Sunrise. This is when an Official Factory Apple Unlock Service is required.

An Official Apple Unlock removes ALL network restrictions imposed by Sunrise both in and around the world. This allows your iPhone 5 to be used with ANY network and unlocked from anywhere in the world. Unless stated, as long as your iPhone 5 has not been reported 'lost or stolen', any iPhone 5 can be unlocked, regardless of contractual period (unless stated) etc. Once unlocked you are able to swap and change network Sim cards at your will. Your will be unlocked to use any sim card and no longer limited to just Sunrise in .

To unlock your iPhone 5 with an Official Permanent iPhone Unlock all we require is the IMEI of the phone and a contact email address to receive all correspondence and ultimately, the 'Unlock Confirmation'.

An IMEI number is a unique 15 digit number that identifies your handset and its lock to the Sunrise network. The process updates your IMEI on the Apple GSX database and it is marked as 'Unlocked/Whitelisted/Sim Free'. This is the only permanent unlock, recognised by Apple.

How to unlock an iPhone 5 on Sunrise:
  1. Locate your IMEI number (Detailed help on how to find your imei is available here)
  2. Select iPhone 5 from the model options.
  3. Select the Country your Sunrise iPhone is locked to.
  4. Confirm the Sunrise network by selecting it once the country has been selected.
  5. Order your iPhone Unlock - Instant submission upon payment.
  6. Unlock confirmation email sent immediately upon status update.
  7. Simply insert a new Sim card whilst connected to an active WiFi signal to complete the unlock.

Revealed in September 2012, the iPhone 5 was the sixth generation of the iPhone, replacing the iPhone 4S later to be replaced by iPhone 5S and iPhone 5C.

The iPhone 5 featured major design changes which included an aluminum-based body which was thinner and lighter than previous models, a taller screen with a nearly 9:16 aspect ratio, the Apple A6 system-on-chip, LTE support, and the Lightning port, a new compact dock connector which replaced the 30-pin design used by previous iPhone models.

Within 24hrs of release, over two million orders were received and demand for the iPhone 5 exceeded the supply available upon the launch date of September 21.

The iPhone 5 was officially discontinued by Apple on September 10, 2013 with the announcement of its successors, the iPhone 5S and the iPhone 5C. With the release of its replacement models, the iPhone 5 was only produced for 12 months.

We use an independent review site to ensure reviews about our service are those of actual customers. There are almost 300 million domain names registered so it is very easy to confuse reviews from similar named websites or those offering a similar service. All customers of officialappleunlock.com are invited by VerifiedReviews to leave feedback about our service.

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  • Rupert Rawlings, 30.01.2017, 01:59
    Rating

    I found cheaper unlocks but not on sites that instilled any confidence in me. I spoke to LiveChat to eliminate any doubts I had and made my order on Monday lunchtime. The service was quoted at 13 working days but I had my unlock confirmation the very next day. Clear and simple instructions to complete the unlock. My phone is an iPhone 4s which WAS locked to O2... not any more!

  • James Howlett, 28.01.2017, 21:12
    Rating

    I needed a little bit of help with my unlock but it was dealt with very promptly, they got back to me straight away and I'm not the happy owner of a fully unlocked iPhone 6. Thanks

  • Andy Walker, 27.11.2016, 07:49
    Rating

    Took a little longer than expected but got there in the end.

  • Ethan Clarke, 20.12.2016, 15:39
    Rating

    The best unlock service... super fast. I would recommend it to everyone.

  • Dave Williams, 02.02.2017, 14:47
    Rating

    Had a little problem with the phone recognising the unlock but emailed customer service and they soon determined it was because I had restored my phone to factory settings and not activated it before trying to unlock it. On their advice I solved my problem and now my phone is unlocked. The only reason for a 4 star and not a 5 was that LiveChat is only available 104 GMT and I am now in Australia. Already recommended to other travellers I have come across wishing to do the same and will continue to recommend you. Brilliant service, thank you.

  • Andy Ward, 06.11.2016, 03:40
    Rating

    I think like most people who have not been personally recommended to a service, I was sceptical. I decided to give this company a go and although it cost a little more than the network quoted, having the phone unlocked in 3 days rather than the 4 weeks quoted by EE, it was well worth it. Very very satisfied with this service. Will use again

  • Andy Walker, 05.02.2017, 07:16
    Rating

    Awesome. Thanks

  • John Sellers, 23.01.2017, 21:25
    Rating

    The unlock completed in a timely fashion but I struggled to get the phone to recognise my new sim. After a few prompt exchanges with customers services and LiveChat it was determined that the new sim I was inserting into the phone had not been activated. I simply borrowed a sim from my colleague and the unlock was recognised straight away. Great company and very professional service

  • Sarah Murray, 25.01.2017, 12:38
    Rating

    Excellent service and 100% trustworthy.

  • John Thompson, 13.12.2016, 15:38
    Rating

    The requirement for unlocking your phone doesn't come around that often but I used this service 1 year ago and I was very relieved to find our old communication and use them again. Quicker than the first time and obviously the service has become more refined because great customer service, communication and much simpler to complete. See you again in another 2 years!!

Network Lookup - £3.99 (1-24hrs)

Use this service to run a check on the Apple GSX database to determine what network your iPhone is currently locked to.

Enter your 15 digit IMEI number & an active email address to receive the Network Report. If you do not know where to find your IMEI, use the help section below.

The IMEI number needs to be 15 digits.
Not a valid IMEI number.
Please enter your email address.

Order Help

You can display your IMEI by dialing a number into your iPhone, as if making a phone call. Follow these steps to get your iPhone IMEI:
  1. Open your Phone Keypad (to make a call).
  2. Dial *#06# (star-hash-0-6-#)
  3. Your IMEI will display on the screen
The IMEI number can be found in the iPhone Settings. To locate it follow these simple steps on your phone, below:
  1. Click on 'Settings'
  2. Click on 'General'
  3. Click on 'About'
  4. Scroll down to view the IMEI number

On newer models the IMEI number is engraved on the back of your iPhone. Look on the back of the iPhone and at the very end of the small text is the phone IMEI number. The IMEI is very small, be sure to read and copy it carefully.

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