Apple Factory Unlock iPhone 5 | O2

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Want to remove the O2 lock on your iPhone 5?

Most iPhone 5 models sold by the O2 network will be subsidised and therefore, locked so they can only be used on their network.

If you want to unlock your iPhone from O2 so that you can use a different network, first you will need to order a O2 unlock.


Some of the major networks have operations in numerous countries but each of these still operate independently. Please select the country your particular O2 network operates within. A full list of supported countries and networks is available here (iPhone Unlock Services)

Please select your phone model

Please select the country where your iPhone is locked

Please select the network your iPhone is locked to


If you are looking to unlock an iPhone 5 from O2 so that you can use a different network, this Official Apple iPhone 5 O2 Unlock is exactly what you are looking for.

Each iPhone 5 has a unique 15 digit identifier called an IMEI number, O2 use this to restrict your iPhone to only use only their network. This service updates your IMEI as 'Sim-Free' on the Apple database, therefore removing ALL restrictions enforced by O2. It does not require any modifications to the phone and when you receive the completion notice, the update is automatic when you insert a new sim card.

  • Official Apple Factory IMEI Unlock for iPhone 5 O2 All model versions, all software iOS and all modem firmwares. Quite simply all iPhone 5's currently locked to the O2 network.
  • No technical knowledge or software modifications required - Simply insert a new Sim & unlock recognised via WiFi.
  • Unlock from Anywhere - Unlock from the comfort of your home, office or abroad. No need to be in the same country or without your phone. Unlocks update anywhere!
  • Instant, 24/7 automated submission - Guarantees the fastest unlocking times for the O2 Network!
  • Price Match & Money Back Guarantee - All our services are covered by our 100% unlock guarantee.
  • No Hidden Costs - The price quoted is the price you pay!
  • All Networks supported - All networks that support Factory iPhone unlocking are available, Worldwide.
  • Live Support - Live Chat available 10am-4pm GMT Monday-Friday.

With over 9 years of iPhone Unlocking experience, we are a Trusted Unlock Company and the preferred Unlock Partner for a number of major networks around the globe as well as some of the largest iPhone recycling companies.

Trust your iPhone unlock with a specialist company and unlock with us today!

Unlocking policies with the various networks differ greatly. If you bought an iPhone 2nd hand or were gifted an iPhone, if you are not the original contract holder or if a contract period remains (to name but a few) it's likely you will not meet the requirements to unlock directly via O2. This is when an Official Factory Apple Unlock Service is required.

An Official Apple Unlock removes ALL network restrictions imposed by O2 both in and around the world. This allows your iPhone 5 to be used with ANY network and unlocked from anywhere in the world. Unless stated, as long as your iPhone 5 has not been reported 'lost or stolen', any iPhone 5 can be unlocked, regardless of contractual period (unless stated) etc. Once unlocked you are able to swap and change network Sim cards at your will. Your will be unlocked to use any sim card and no longer limited to just O2 in .

To unlock your iPhone 5 with an Official Permanent iPhone Unlock all we require is the IMEI of the phone and a contact email address to receive all correspondence and ultimately, the 'Unlock Confirmation'.

An IMEI number is a unique 15 digit number that identifies your handset and its lock to the O2 network. The process updates your IMEI on the Apple GSX database and it is marked as 'Unlocked/Whitelisted/Sim Free'. This is the only permanent unlock, recognised by Apple.

How to unlock an iPhone 5 on O2:
  1. Locate your IMEI number (Detailed help on how to find your imei is available here)
  2. Select iPhone 5 from the model options.
  3. Select the Country your O2 iPhone is locked to.
  4. Confirm the O2 network by selecting it once the country has been selected.
  5. Order your iPhone Unlock - Instant submission upon payment.
  6. Unlock confirmation email sent immediately upon status update.
  7. Simply insert a new Sim card whilst connected to an active WiFi signal to complete the unlock.

Revealed in September 2012, the iPhone 5 was the sixth generation of the iPhone, replacing the iPhone 4S later to be replaced by iPhone 5S and iPhone 5C.

The iPhone 5 featured major design changes which included an aluminum-based body which was thinner and lighter than previous models, a taller screen with a nearly 9:16 aspect ratio, the Apple A6 system-on-chip, LTE support, and the Lightning port, a new compact dock connector which replaced the 30-pin design used by previous iPhone models.

Within 24hrs of release, over two million orders were received and demand for the iPhone 5 exceeded the supply available upon the launch date of September 21.

The iPhone 5 was officially discontinued by Apple on September 10, 2013 with the announcement of its successors, the iPhone 5S and the iPhone 5C. With the release of its replacement models, the iPhone 5 was only produced for 12 months.

We use an independent review site to ensure reviews about our service are those of actual customers. There are almost 300 million domain names registered so it is very easy to confuse reviews from similar named websites or those offering a similar service. All customers of officialappleunlock.com are invited by VerifiedReviews to leave feedback about our service.

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  • Tony Tremail, 30.12.2016, 14:15
    Rating

    I recommend

  • Rupert Rawlings, 30.01.2017, 01:59
    Rating

    I found cheaper unlocks but not on sites that instilled any confidence in me. I spoke to LiveChat to eliminate any doubts I had and made my order on Monday lunchtime. The service was quoted at 13 working days but I had my unlock confirmation the very next day. Clear and simple instructions to complete the unlock. My phone is an iPhone 4s which WAS locked to O2... not any more!

  • Andy Walker, 05.02.2017, 07:16
    Rating

    Awesome. Thanks

  • John Sellers, 15.11.2016, 01:05
    Rating

    I didn't want to simply change networks, I'm more than happy with my current EE network but they told me that I could not unlock my iPhone within 6 months! I just wanted to use my phone with my Italian network when I spend time at my holiday home abroad.I was a little concerned because if my network wouldn't help me, I wondered how this site could? I need not have worried, within a very short time I received the unlock confirmation and my phone was unlocked. I now swap between sims when I travel and they did what my network said they wouldnt. Many Many Thanks

  • Tracy Williams, 11.11.2016, 16:36
    Rating

    I gave my teenage daughter my old iPhone locked to Vodafone when I upgraded but she has a giffgaff sim and it would not work. The LiveChat feature was brilliant because I'm a real technofobe and had no idea what I was doing. The answers to my questions put my mind to rest and the unlock was completed in just a few days. It was so simple, I just wish I'd found this site a little earlier Already recommending to my friends and family. Brilliant

  • James Frederick, 30.01.2017, 08:25
    Rating

    Was told by local shop that my phone could only be unlocked by Vodafone at an extortionate price and a 4 week wait. Chose www.officialappleunlcock.com web site after looking at many. The process was simple, quick and successful. I will recommend this site to anyone who asks about iPhone unlocking.

  • James Simpson, 26.11.2016, 17:04
    Rating

    Definitely 5 and not a lot left to say other than it was a lot quicker and simpler than expected. Nothing but an A1 experience and one I will receommend without hesitation. Thank you

  • Ryan Simpson, 16.11.2016, 00:12
    Rating

    I never expected this process to be quite so simple but their website stated, I got my unlock within 48hrs and my iPhone 5c is now unlocked and working perfectly with a Vodafone sim. I will definitely recommend. Thanks

  • Tony Firth, 07.01.2017, 07:58
    Rating

    I purchased an iPhone from a visitor from England but needed it unlocked for Movistar Spain. On just the 2nd day I received the unlock confirmation and it worked 1st time. I was fearful it would not unlock because I was in Spain but I need not have worried. Great service

  • John Lee, 12.11.2016, 11:04
    Rating

    I can now use my GiffGaff sim with my new iPhone 6. Best value unlock I found out there! Would recommend to all GiffGaff Members... 100% satsfied. Quick and less expensive than others.

Network Lookup - £3.99 (1-24hrs)

Use this service to run a check on the Apple GSX database to determine what network your iPhone is currently locked to.

Enter your 15 digit IMEI number & an active email address to receive the Network Report. If you do not know where to find your IMEI, use the help section below.

The IMEI number needs to be 15 digits.
Not a valid IMEI number.
Please enter your email address.

Order Help

You can display your IMEI by dialing a number into your iPhone, as if making a phone call. Follow these steps to get your iPhone IMEI:
  1. Open your Phone Keypad (to make a call).
  2. Dial *#06# (star-hash-0-6-#)
  3. Your IMEI will display on the screen
The IMEI number can be found in the iPhone Settings. To locate it follow these simple steps on your phone, below:
  1. Click on 'Settings'
  2. Click on 'General'
  3. Click on 'About'
  4. Scroll down to view the IMEI number

On newer models the IMEI number is engraved on the back of your iPhone. Look on the back of the iPhone and at the very end of the small text is the phone IMEI number. The IMEI is very small, be sure to read and copy it carefully.

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